Audience.
Anyone that works within companies and public domains will benefit from this course on social skills and crucial interpersonal skills.
Examples of interpersonal skills include:
• Active listening
• Teamwork
• Motivation
• Responsibility
• Leadership
• Handling Conflict
• Flexibility
• Patience
Overview
The Social and Interpersonal Skills training program is designed to help individuals develop and enhance their ability to effectively interact and communicate with others in various social and professional settings. This program covers a wide range of social and interpersonal skills essential for building and maintaining positive relationships, resolving conflicts, and collaborating effectively with others. Participants learn communication skills such as active listening, empathy, assertiveness, and nonverbal communication. They also explore techniques for building rapport, managing emotions, and adapting communication styles to different personalities and cultural backgrounds. Additionally, the program may cover topics such as teamwork, leadership, networking, and building social confidence. Through interactive workshops, role-playing exercises, and real-world scenarios, participants have the opportunity to practice and refine their social and interpersonal skills in a supportive learning environment. Ultimately, the program aims to empower participants to navigate social interactions with ease, build strong connections with others, and achieve greater success in both their personal and professional lives.
Topics Covered.
- Social skills
• Key concepts relating to interpersonal skills.
• The impact of interpersonal dynamics.
• Technical and emotional competency skills. - Push styles of social skills
• Social skills.
• Context and how to work together.
• Three pull styles of interpersonal behavior (e.g., questioning skills, listening skills, and the ability to find common ground). - Emotional intelligence
• The value of emotional intelligence.
Learning Outcomes:
Participants will:
• Explore the main obstacles to social skills.
• Understand the nature of social skills.
• Understand a range of techniques.
• Examine an effective interpersonal process.
• Understand the benefits of excellent social skills.
