Operation Management

Overview
This two-day training program is designed to provide participants with a comprehensive understanding of operation management. The program covers key concepts, strategies, and best practices essential for managing and optimizing operational processes within organizations. Attendees will learn about process design, capacity planning, quality management, lean operations, and continuous improvement techniques.
Course Objectives
• Understand the fundamentals of operation management.
• Learn about process design and capacity planning.
• Explore techniques for improving operational efficiency and effectiveness.
• Gain insights into quality management and lean principles.
• Develop skills for managing and optimizing operational processes.
Target Audience
• Operations managers and supervisors.
• Production and manufacturing managers.
• Quality assurance professionals.
• Business professionals involved in operations.
• Students and recent graduates interested in operation management.
Course Content
Fundamentals and Process Design
• Introduction to Operation Management
• Process Design and Analysis
• Principles of process design.
• Capacity Planning and Management
• Facility Layout and Design
• Technology in Operations
• Practical Exercise and Q&A
Efficiency, Quality, and Continuous Improvement
• Improving Operational Efficiency
• Quality Management
• Inventory Management and Control
• Performance Measurement in Operations
• Continuous Improvement and Innovation
• Practical Exercise and Q&A
• Closing Remarks and Feedback