Audience.
Salespeople, procurement staff, managers, executives, project managers, and anyone who wants to improve their negotiation skills
Overview
The Negotiation Skills training program is designed to equip participants with the knowledge, strategies, and techniques needed to negotiate effectively in various professional and personal contexts. This program covers a wide range of topics essential for successful negotiation, including negotiation styles, tactics, and strategies, as well as communication and interpersonal skills. Participants learn how to prepare for negotiations, set objectives, and identify common negotiation tactics used by counterparts. Additionally, the program may cover topics such as active listening, empathy, rapport-building, and problem-solving to facilitate mutually beneficial outcomes. Through interactive workshops, role-playing exercises, and real-world simulations, participants have the opportunity to practice negotiation skills and receive feedback to improve their negotiation proficiency. Ultimately, the program aims to empower participants to negotiate with confidence, build strong relationships, and achieve favorable outcomes in negotiations.
Topics Covered.
- What are negotiation skills?
• What are the main causes of conflict.
• The different types of negotiation skills.
• The relationship between conflict and negotiation.
• Different levels and types of negotiations. - Team roles and responsibilities
• Roles and responsibilities within a negotiation team (e.g., lead negotiator, analyst, and recorder).
• Team control.
• Personal control.
• Signaling. - The negotiation process
• Early steps.
• Key commitments.
• Holding a strong opening position.
• Bargaining.
• Movement.
• Closing.
• Getting an agreement.
Objectives.
Your participants will:
• Understand the relationship between conflict and negotiation skills.
• Examine the key roles and responsibilities.
• Explore an effective negotiation process (e.g., preparation, opening position, bargaining, movement, and closing).
